Leadership Under Stress: Exploring Project Failure at NASA

 Stephen Carver  9:00 AM - 10:00 AM CT go to session page

Session Overview

His story explores NASA’s failures in planning, procurement, leadership, and change management —topics that affect law department technology projects.

“It’s all about a really small bunch of people not communicating and not learning from their mistakes,” said Carver during a pre-conference interview. “We go through that story and we see how NASA completely changed their whole organization.”

About Stephen

Prior to Cranfield University, Stephen Carver worked on projects for the oil business, at Virgin, and directly for a global CEO as head of Project & Programme Management Strategy. He has experience of Project and Programme Management in almost all business sectors from banks to oil, to construction and law firms.

Stephen is an unusual blend of Academic, Businessman and Teller of Tales and has lectured worldwide. His reputation consists of taking complex management concepts such as Project, Programme Change and Crisis Management and distilling them down to highly informative and fun lectures.

Jia Jiang

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The Power of Rejection

 Jia Jiang  9:00 AM - 10:00 AM CT go to session page

Session Overview

The fear of rejection can hold you back. Our natural tendency is to avoid it at all costs which can be detrimental to our businesses, careers, and lives. In 2012, to overcome his own fear of rejection, entrepreneur Jia Jiang started an experiment to be rejected every day for 100 days. In this engaging presentation, Jia shares stories from his rejection experiment to teach you the importance of becoming rejection-proof, the basic principles of turning a NO into YES, as well as how to get more YESes.

About Jia

Jia Jiang, Chief Executive Officer, Rejection Therapy and CEO/Founder, Wuju, is a top resilience keynote speaker with the most viewed TED Talk of 2017 and the bestselling author of Rejection Proof. In 2019, Toastmasters International awarded Jiang the Golden Gavel, which is given annually to honor the best keynote speaker in the industry. In his book, website, and talks, Jiang provides inspiration and knowledge for people and organizations to become fearless through rejection training.

Jia Jiang

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After the Quake: Predictions for an Uncertain Legal Future

 Richard Punt  9:00 AM - 10:00 AM CT go to session page

Session Overview

The last few months have shaken many of our most deeply held assumptions about the world around us. We are only just beginning to work through the longer term implications. For a legal market already in flux, we may look back at 2020 as being the year when its future direction was set. But what will that direction be – a return to business as usual, an acceleration of existing trends or genuine discontinuity? In this session, Richard Punt will provoke us to look beyond the here and now – to imagine our legal future.

About Richard

After 20 years at the leading edge of change in professional services, Richard Punt now leads legal strategy and market development at Thomson Reuters. He brings a unique combination of leadership track record in both the Big 4 and the Magic Circle. At Deloitte he was Managing Partner, Clients & Markets, and involved in many of firm’s major strategic developments. He joined Allen & Overy in 2014 as CEO of Peerpoint, the firm’s consultant lawyer platform, now recognised as one of the leading players in that market. He was also responsible for developing A&O’s strategy for legal technology and launching their entry into the regulatory consulting market. He joined Thomson Reuters in June 2019.

Jia Jiang

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Bold Moves, Big Opportunities

 Haley Altman  9:00 AM - 10:00 AM CT go to session page

Session Overview

When the world shut down in March, law firms, vendors, clients, employees, and families faced incredible change and uncertainty in their daily life. In turbulent times, it is easy to turn inward, to focus solely on how to maintain status quo or fortify yourself against losses. For some businesses, it created a different opportunity, to make bold moves that would have been otherwise unavailable before, leading to major growth opportunities.

We face unprecedented times in legal: a remote workforce, clients with slashed budgets, an unlikely return to what was once normal, and changing dynamic in legal services with ALSPs and the Big 4. How do we make bold moves in the legal industry? Does this require major change or incremental improvements? In this session, Haley will lead a discussion about Litera's own moves and look to the trailblazers at key firms and leading companies to understand how they have implemented innovative ideas successfully.

About Haley

As Global Director of Business Development and Strategy at Litera, Haley Altman is expanding customer development opportunities and helping to define and execute the strategic vision of the company. She uses her extensive experience as an entrepreneur and former lawyer to understand the technology, processes and workflows required to help lawyers, while maximizing client satisfaction. Prior to the company’s acquisition by Litera, Haley was founder and CEO of Doxly. She has over a decade of experience working on complicated transactions in the corporate, private equity, and venture capital verticals. Her practice has extended from the Midwest at Ice Miller to the West Coast at Wilson Sonsini Goodrich & Rosati.


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Legal's Next Disruptor? Demystifying the Big 4

 9:00 AM - 10:00 AM CT go to session page

Session Overview

Corporate legal departments and their internal business partners are driving innovative legal sourcing models to deliver legal service, drive business value, and protect the company. Their options have expanded beyond the use of in-house and law firm talent to re-source legal work from professional service firms, managed service providers, corporate global business service centers (GBS), and technology-enabled self-service.

  • What do these models look like?
  • How do these new models impact technology strategies?
  • What are the technology-related opportunities and challenges?
  • What are the opportunities for these providers to collaborate?
  • Has COVID accelerated or otherwise impacted these developments?


Gina Buser, CEO of Traveling Coaches; Peter Krakaur, Managing Director of EY Law; Mark Ross, Principal, Deloitte; Juan Crosby, PWC, NewLaw Services Leader